You can chat online with one of our Customer Service Specialists or call 1-800-992-9010, and we'll be happy to assist you.
A Talbots e-Gift Card or Gift Card may be redeemed for merchandise at talbots.com, through catalogs and at any Talbots, Talbots Outlet or Clearance store in the United States and Canada. We cannot refund or reissue gift cards purchased from third parties.
At checkout, click on the link "Apply Gift Card" Enter the 10-digit number of your e-Gift Card and recipient Email, or enter the number from the back of your Gift Card or Merchandise Credit. On some cards, the number is hidden under a scratch off.
Call 1-800-TALBOTS (1-800-825-2687) and place your order. At checkout, give your Personal Shopper the 10-digit number and dollar amount of your e-Gift Card, or the card number and dollar amount of your Gift Card or Merchandise Credit.
Bring your e-Gift Card (after first printing it out), Gift Card or Merchandise Credit to any Talbots, Talbots Outlet or Clearance store and present it to a Sales Associate at time of purchase.
If the amount of your e-Gift Card is greater than the amount of your purchase, you will receive a Merchandise Credit for the difference. If the amount of your Gift Card is greater than the amount of your purchase, the difference will show as a balance on your Gift Card.
If the amount of your e-Gift Card or Gift Card is less than the amount of your purchase, the difference can be paid with any of the following payment methods: Talbots Credit Card, MasterCard®, VISA®, American Express®, Discover®, or Check/Money Order sent through the mail (check must be in U.S. funds drawn on a U.S. bank; Postal Money Orders must be in U.S. funds).
There are two ways to apply:
The Talbots Credit Card and Talbots World Mastercard® are not available to residents outside the United States.
For Talbots Credit Card accounts issued by Comenity Bank, payments can be mailed to:
Comenity Bank
P.O. Box 650968
Dallas, TX 75265-0968
1Application and approval must occur same day to receive the offer. Discount may be limited by temporary credit limit. Valid one time only. The entire transaction amount after discount must be placed on the Talbots or Talbots World Mastercard® Credit Card. Cannot be applied toward prior purchases, gift card or e-gift card purchases.
Premier Talbots Credit or Talbots World Mastercard® Cardholders receive free standard shipping (arrives 3-7 business days after shipping date) on all talbots.com and catalog purchases to one shipping address within the US or Canada, when a valid Talbots Credit Card or Talbots World Mastercard® is used as method of payment.2 Discount will appear on the Review page in Checkout. Additional charges may apply if you choose express delivery and/or multiple shipping addresses. All applicable duties and taxes will be paid by the package recipient.
2Limited to free standard shipping on all talbots.com, phone and catalog purchases to one shipping address within the US or Canada only. Offer is exclusive to Talbots or Talbots World Mastercard® Credit Card holders enrolled in the Classic Awards program. This rewards program is provided by Talbots and its terms may change at any time. For full Rewards Terms and Conditions, please see talbots.com/classicawardsTC.
*The offer cannot be applied toward prior purchases, gift card or e-gift card purchases or redeemed for cash. Sales tax, and shipping and processing fees do not count toward the merchandise total and will be added. Online, discount will be reflected in the item price.
The Classic Awards program is our loyalty program which entitles members to earn Style Rewards, and enjoy exclusive offers. Classic Awards consists of three participation levels:
The Talbots World Mastercard can be used anywhere else Mastercard is accepted. With the Talbots World Mastercard you will also earn 2.5% back in Style Rewards on restaurant purchases4 and 1% back in Style Rewards anywhere else Mastercard is accepted4.
Click here to learn more.
3Spend $1000 in a calendar year at Talbots on qualifying purchases made with your Talbots or Talbots World Mastercard® Credit Card to upgrade to Premier status. To maintain this status, a customer must spend $1000 in a calendar year on the Talbots or Talbots World Mastercard® Credit Card at Talbots. This rewards program is provided by Talbots and its terms may change at any time. For full Rewards Terms and Conditions, please see talbots.com/classicawardsTC.
4Offer is exclusive to Talbots or Talbots World Mastercard® Credit Card holders enrolled in the Classic Awards program. For offers associated with a specific category, earnings will only be awarded if the merchant code for the purchase matches a category eligible for the offer. Each merchant is assigned a code by a third party that indicates the merchant’s area of business. Comenity Bank does not have the ability to control assignment of merchant codes. This rewards program is provided by Talbots and its terms may change at any time. For full Rewards Terms and Conditions, please see talbots.com/classicawardsTC.
Click here to compare the benefits of each participation level.
The Classic Awards program is available only to customers residing in the United States, including U.S. Territories, and Canada. The Talbots Credit Card and Talbots World Mastercard® are not available to residents outside the United States.
Classic Awards Loyalty: Not a credit card, you can earn Style Rewards and pay any way you want.
In store, the Associate can look up your Loyalty number by phone or email at checkout. Online, simply sign into your MyTalbots account and click "Register Loyalty Card" to link your card, or create a new MyTalbots account and enter your Loyalty number during signup.
To replace a lost Classic Awards Loyalty card, please call 1-800-TALBOTS (1-800-825-2687).
No. The Classic Awards program is for individuals only. The member named on the account is the only person who can use that card.
All Classic Awards members have rolling Style Points. Rolling Style Points means that Style Points do not expire on December 31st but are good for 12 months from the time of purchase. This gives you more time to earn $25 Style Rewards.
It's easy to track your Classic Awards Style Points: Create an online account and register your Credit Card or Classic Awards Loyalty card for online access to your Classic Awards account information. You may also chat online with a Customer Service Specialist or call us toll-free 1-877-825-2687.
The Classic Awards Birthday Bonus* is a savings opportunity valid on all Talbots merchandise purchases for one full day in our stores, through our catalog or online during the month of your birthday. Once you've registered your birth month, you'll receive an exclusive birthday greeting and offer at the beginning of your birthday month. Compare the benefits here.
*The Birthday Bonus is available only to Classic Awards members residing in the United States, including U.S. Territories, and in Canada. The Birthday program may be modified or discontinued at any time.
The Birthday bonus:
Talbots Credit or Talbots World Mastercard® Cardholders will receive a birthday card via regular mail. Classic Awards Loyalty members will receive their birthday bonus via email when they opt-in to electronic communications.
All members should be sure to register their Talbots Credit Card, Talbots World Mastercard® or Classic Awards Loyalty card at myTalbots so that their Classic Awards benefits -- including birthday bonus -- populate at checkout when purchasing on talbots.com.
Classic Awards members receive a $25 Style Reward every time they earn 500 Style Points. $25 Style Rewards can be used toward any future Talbots merchandise purchase of $25 or more. $25 Style Rewards are mailed each month; they will also appear in members online Classic Awards accounts as soon as they are available for use.
$25 Style Rewards are given on the basis of Style Points earned on net purchases made with a Talbots Credit Card, or Talbots World Mastercard® or a Classic Awards Loyalty card. Net purchases include all Talbots merchandise, Gift Card and e-Gift Card purchases minus returned merchandise, refunds and other adjustments; net purchases also exclude taxes and shipping and processing charges.
$25 Style Rewards:
If you are a Talbots Credit or Talbots World Mastercard® cardholder and return an item paid for with your Talbots Credit Card or Talbots World Mastercard®, your Style Point total will be deducted by the number of Style Points originally earned on the item returned. For example, if you return an item for $50, your Style Point total will be reduced by 50 Style Points. If you are a Talbots Premier cardholder and return an item paid for with your Talbots Credit Card or Talbots World Mastercard®, your Style Point total will be deducted by the number of Style Points originally earned on the item returned. For example, if you return an item for $50, your Style Point total will be reduced by 62.5 Style Points.
Only Classic Awards Loyalty members earn Style Points on non-Talbots Credit Card or Talbots World Mastercard® purchases. If you return an item paid for with a form of payment other than a Talbots Credit Card or Talbots World Mastercard®, your Style Point total will be deducted by the number of Style Points originally earned on the item returned. For example, if you return an item for $50, your Style Point total will be reduced by 25 Style Points.
Talbots will credit the Style Reward to your customer profile. For example, if you purchased a dress for $100 and used a $25 Style Reward toward the purchase, you were billed $75 on your account. If you return the dress, Talbots will credit $75 to your original card used and provide an account balance of $25 to your customer profile to use online, in stores, or over the phone.
Purchases made with your Talbots World Mastercard® at merchants other than Talbots will appear two business days from the date of that purchase.
Yes, you can access your Talbots Credit Card or Talbots World Mastercard® Account at any time by simply clicking the Talbots Credit Card link in the bottom navigation bar from anywhere on our site.
To save time at checkout, to have fun with all the features of our site. Simplify shopping on talbots.com with these benefits:
Once you're registered with myTalbots, you can change your password, update your e-mail address and edit your saved information at any time.
Once you're registered with MyTalbots, you can change your password or e-mail address at any time. Click on MyTalbots here or on the link in the upper right-hand corner of this page. Sign in to your account by entering your e-mail address and password. Click "Sign In." Click "Edit" in the Contact Information or Password box and edit your information.
Please call us at (800) 992-9010 to delete your account.
Amazing women come in all shapes and sizes, and we offer style for every body with four size categories:
We also offer Long Lengths designed for women 5'8"-6'0" in a selection of jackets and pants.
Curvy Fit pants are available for women whose waist is proportionately smaller than her hips.
And many of our shoe styles are offered in narrow and wide sizes.
Search makes it easy to find what you're looking for! After you search for an item category (sweaters, for example), you can fine-tune your search by size, color, price and more using the options shown in the left-hand menu.
Each of our stores carries a slightly different assortment of items and range of sizes for the unique needs of customers who shop in each location. All the items that you see in our catalogs are available on our website. Go online to see the largest number of items for a season, in the most colors and all sizes currently available.
Transforming tradition also means we're re-thinking shopping. Shop online, through our catalogs, and in our stores, and find the Talbots item you crave, in the size you need, quickly and seamlessly. Ask us, call, or e-mail we're here to help.
Our Misses styles are proportioned for women 5'4" -5'8" who wear sizes 2-18. Our Plus styles are designed specifically to fit and flatter women 5'4" -5'8" who wear sizes 14W-24W. Our Plus Petite styles are designed for women under 5'4" who wear sizes 14WP-22WP.
Applicable dollar-off discounts may be applied before any other promotional discounts, including percent-off discounts.
Our website is best viewed using the latest version of Microsoft Edge, Firefox, Chrome or Safari.
We offer color chips for the merchandise on our web site in order to provide you with a representation of the colors we offer. Our intention is to accurately present these colors. However, based on the merchandise fabrication as well as the display and color capabilities of your computer monitor, there may be instances when the color chip is slightly lighter or darker than the actual merchandise.
Check to make sure that JavaScript is enabled in your browser, and that your browser preferences are set to accept cookies. Both are needed to logon to your MyTalbots account.
For the best experience from your mobile phone, simply go to www.talbots.com. Our site will automatically recognize that you are viewing from a mobile device and direct you to our mobile site which is optimized for mobile phone viewing.
For the best experience from an iPad or other tablet device, simply go to www.talbots.com . You will be directed to the full website experience designed for desktop and tablet viewing.
Yes. As a company known for its quality, we want you to be completely satisfied. If for any reason you are not happy with your purchase, Talbots will accept returns and exchanges of unworn, unwashed merchandise and unopened fragrance with a valid receipt within 60 days of purchase or shipment (if purchased/shipped on or prior to Monday, July 20, 2026) or within 30 days of purchase (if purchased/shipped after Monday, July 20, 2026), unless defective. If you do not have a receipt, but the merchandise is still ticketed and returned within 60 days of purchase, a merchandise credit will be issued for the current selling price, including all applicable discounts and promotions. Merchandise marked as Final Sale cannot be returned or exchanged. Valid identification is required for returns and exchanges made without a receipt. Talbots stores cannot accept merchandise purchased from Talbots Outlet or Clearance stores.
Yes. As a company known for its quality, we want you to be completely satisfied. If for any reason you are not happy with your purchase, Talbots will accept returns and exchanges of unworn, unwashed merchandise with a valid receipt within 60 days of purchase or shipment (if purchased/shipped on or prior to Monday, July 20, 2026) or within 30 days of purchase (if purchased/shipped after Monday, July 20, 2026), unless defective. If you do not have a receipt, but the merchandise is still ticketed and returned within 60 days of purchase, a merchandise credit will be issued for the current selling price, including all applicable discounts and promotions. Merchandise marked as Final Sale cannot be returned or exchanged. Valid identification is required for returns and exchanges made without a receipt. Talbots Outlet stores can only accept merchandise purchased from Talbots Outlet stores.
Returns and exchanges must be made within the guidelines of our return policy. Merchandise purchased online or by phone can be returned to any Talbots store. (Please note that Talbots Outlet stores can only accept merchandise purchased from Talbots Outlet Stores.)
RETURNS - ONLINE PORTAL
The return portal can be used to ship your return using USPS or prepare your return for drop off at an approved location or a Talbots store. The return portal can be used for online purchases, phone orders (with a valid email address) and orders placed through Concierge in store.
Start your return process here.
Please note that a shipping and processing fee of $8.95 will be deducted from your refund when using a pre-paid USPS label.
RETURN BY MAIL - SHIP YOUR RETURN
You may label the package yourself and ship it using the shipping provider of your choice to:
TALBOTS RETURNS
1901 EAST STATE ROAD 240
GREENCASTLE, IN 46135-7825
Please include the Return Form enclosed with your package (noting reason for return on the back), or your original store receipt. Please allow up to two billing cycles for refunds to appear on your credit card statement. Original shipping and processing fees are non-refundable.
RETURNS - INTERNATIONAL
For our international customers - Talbots merchandise purchased through our catalog or online and shipped to an address outside of the U.S., must return the product to your local store or ship directly to the TALBOTS RETURNS address above. Please contact your local customs officials for instructions and forms prior to returning your package by mail.
Talbots Gift Cards are not returnable and cannot be redeemed or exchanged for cash or check (unless required by law) or used as a credit or for payment on a Talbots Credit Card.
For now, it’s available at select stores. If your local store offers this service, you’ll see the option to choose Pickup in Store on the product description page and at checkout. Click here to see which stores offer Curbside Pickup.
For stores that offer this service, pickup hours are 10am - 5pm, Monday - Friday.
Your ID. That’s it!
Please call us at (800) 992-9010 if you have any questions.